Brand Marketing and Analytics

For multi location businesses and franchises. 

Running more than one business? No problem! Get revenue-driving knowledge about your network.

For multi location business and franchises, whether global or local, our Brand Marketing and Analytics Platform gives you a bird's eye view of all the locations in your network. Quickly identify and improve Reputation, Listings, Reviews, Google My Business and more across individual locations and geographic regions where you operate.

Take a local look at the big picture

It doesn’t matter how much money you put into national advertising campaigns, customers are still going to judge your brand by how clean the bathroom is at the nearest location.

If you have multiple locations, you need an easy way to monitor your reputation online, reviews, and search performance. Merchant Media's Brand Analytics is the best-in-class tool for multi-location management and reporting. Our software pulls reviews, mentions and listing data from across the web and centralises into a single platform.

Get revenue-driving knowledge about your business

  • Merchant Media's platform provides rich insights about your brand that you can use to create more customer satisfaction and drive sales.
  • Get reviews and mentions from across the web to see what’s being said about each location
  • Improve local SEO by identifying business listings that are inaccurate or missing from essential directories and online listing sources
  • Monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks
  • Compare your brand’s Facebook and Google advertising campaigns
  • Use competitive benchmarking to see how your locations stack up to the competition on social media outlets and local search

Compare reviews for all your locations

Build trust and show customers you care. With instant review notifications, respond to reviews in a quick and timely manner. Customers are more likely to buy from a business who responds to reviews.

With our reputation software, you’ll be able to gather customer reviews from across the web and repost them to your online marketing channels with a click of a button. 92% of B2B buyers are more likely to purchase after reading a trusted review (G2 Crowd).

Manage visibility across locations

Brand Analytics simplifies presence management and ensures your listing data is accurate for each location so customers are able to find you in local search.

Segment listings by region and send customised reports for every location. See how and where locations are listed on directories, review sites and social networks

Grow your fan base

Create social posts for multiple locations simultaneously. With multi-location posting, brands can post to Facebook, Instagram, Twitter, Google My Business and LinkedIn for several locations at the same time.

Gather reviews from satisfied customers

Did you know 23% of Google’s search rank is weighted by reviews? Easily generate reviews from happy customers for each location. Send SMS and email requests with preloaded messages and share on websites and social media.

Deliver full-scale reporting for each location that owners and management will love

Automated reporting delivers full-scale reports to franchise owners and location managers, giving them an instant look at their reputation for each location. Let them view their review, social, and listing progress, and identify gaps they can't ignore.

Scalable from 2 to 2000+ locations

Brand Analytics is great for small business and large brands alike. There is no limit on the amount of locations that can be added to reports.

  • View total listings across all branches and regions.
  • See which sources you’re missing from and which listings have possible errors.
  • Sort, search and read reviews by region, location, keyword or rating.

Now brand and franchise owners can get an instant look at the all their locations

Take your brand’s busy reputation, reviews, social, listings, all the online marketing… …and organise it!