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Posted by HospitalityTrader on 26/04/2017 in Front Desk & Guest Services
Hotel Front Desk Attendant

Hotel Front Desk Attendant

Japanese Mountain Retreat Mineral Springs & Spa
14 Mountain Cres, Montrose VIC 3765, Australia

Employment Type

Front Office Attendant (Mandarin and English Language speaking) 4-5 days per week.

Japanese Mountain Retreat Mineral Springs & Spa is a boutique hotel and spa located 45 minutes east of Melbourne CBD.

Our front office is looking for dedicated individuals to join us in delivering a five star service to our hotel guests. The Front Desk is the hub of all activities in our boutique hotel and everything related to our guests revolves around this department.

Duties range from arrivals and departures, welcoming and assisting with luggage, providing local information, hotel services & facilities, room reservations and ensuring that all guests enjoy a personalized and enjoyable stay. Food and beverage service will also be required at times.

We seek individuals with a proven commitment to ensuring our team continues to provide our established level of service. The ideal candidate will have:

  • Previous hotel experience, preferred but not necessary
  • Mandarin and English language skills
  • Excellent presentation and grooming standards
  • The ability to work on weekends and public holidays if required
  • Drivers licence
  • The ability to work with high profile guests
  • A passion for customer service
  • A high level of professionalism
  • Attention to detail and a dedication to succeed and develop within a 5 Star environment.

If you would like a position which provides an opportunity to grow within a boutique five star hotel please forward your resume and cover letter to

Only successful applicants will be contacted.

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14 Mountain Cres, Montrose VIC 3765, Australia

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