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Cafe bans UberEATS, calling food delivery platform ‘incredibly exploitative’


Cafe bans UberEATS, calling food delivery platform ‘incredibly exploitative’

A SYDNEY cafe has said it will refuse any more orders through UberEATS, claiming the organisation is “incredibly exploitative” and makes it virtually impossible to turn a profit.

The refusal of Petty Cash Cafe, in Sydney’s inner west, to work with UberEATS comes as the Transport Workers Union (TWU) claimed three out of four food delivery drivers were being paid less than the minimum wage.

On Tuesday, the Marrickville coffee shop, which boasts “everything is homemade except the bread”, posted on their Facebook page that they were pulling out of UberEATS from January 31.

Why? Because after UberEATS has taken its 35 per cent share, it is virtually impossible for us to make a profit, in fact we basically run at a loss with our Uber sales,” Petty Cash cafe’s post wrote.

“UberEATS is incredibly exploitative of small business AND drivers.”

The cafe also said they “despaired” at the plastic waste generated by packing up all the orders.

Speaking to news.com.au, Petty Cash’s co-owner Caitlin Craufurd said a significant number of orders came via UberEATS and while her income would go down when she removed the business from the platform, her expenditure would fall by more.

“I only did UberEATS because I thought we had to and it’s a bit of pain in the butt really. I’d rather serve customers that are actually here.”


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